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Medical Malpractice Insurer Attempting to Reduce Claims by Improving Patient-Doctor Communication

Posted Wednesday, July 6, 2011 by Christopher L. Thayer

alt text A new program offered by a company called Capson Physician Insurance Company, which is emphasizing patient-doctor communication through technology (using an iPad) and satisfaction surveys. Clients with potential medical malpractice claims often complain of poor communication with their doctors, frequently feelign in the dark as to what is going on and why certain actions are being taken (or not taken). It will be interesting to see if this effort by Capson catches on and has the intended effect of improving patient care.

Insurer Seeks to Improve Patient-Doctor Communications

For more information, please contact Christopher Thayer at 206-805-1494.

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