Experienced Business
and Litigation Attorneys

piv·ot·al
of crucial importance in relation
to the development or success of something else.

Washington State Insurance Commissioner Fines United Healthcare for Denying Women's Health Claims

Posted Thursday, October 18, 2018 by Pivotal Law Group

On September 13, 2018, Washington's Insurance Commissioner entered into a Consent Order with United Healthcare regarding violations of Washington insurance law governing women's health claims. United Healthcare is a health care service contractor that sells individual and family health insurance coverage.

The Insurance Commissioner's investigation was prompted by a consumer complaint that United Healthcare improperly denied coverage. According to the complaint, United Healthcare told the consumer her claim was denied because she needed a referral for the women's health services she received.

That violated Washington's Direct Access law, which gives women the right to access women's healthcare from the provider of their choice without having to obtain a referral.

In the course of the investigation, United Healthcare admitted it improperly denied similar claims for 276 insureds. As a result, many women were improperly told they needed a referral in order to obtain coverage for medical treatment.

The investigation is a reminder to insureds to know their rights under Washington law, and to carefully scrutinize coverage denials to make sure the insurer followed the law.

Send Us An E-Mail

For more information, or to set up an initial consultation and case evaluation, please call us at 206-340-2008 or use our contact form:

CAPTCHA Code
Pivotal Law Group, PLLCPivotal Law Group, PLLC
Suite 1217, 1200 5th Avenue, Seattle, WA 98101 US
47.6084840-122.3330190
Phone: 206-340-2008
Toll Free: 866-884-2417
Fax: 206-340-1962
$
Pivotal Law Group, PLLC
Mon - Fri 9:00 AM to 5:00 PM